Make sure that the power cord is properly connected to a functional AC electrical outlet. Make sure that the power cord is also properly connected to the projector.
If the projector is plugged into a power strip, make sure the power strip is turned on.
Make sure you have removed the lens cap on the projection lens at he front of the projector.
Make sure the projector is switched on.
Check the projector’s lamp to ensure that it is securely connected in the lamp module.
Make sure that the cables do not have any bent pins.
Color or text not being projected
You may need to adjust the brightness up or down until the text is visible.
The screen resolution is not right
Make sure the computer's video card is set for a resolution of no greater than 1024x768. A resolution of 8000x600 yields the highest quality image.
Image isn't centered on the screen
Reposition the image.
Be sure the projector is at 90 degree angle to the screen.
Only the start-up screen displays
Verify that the cables are connected correctly.
Verify that the proper input source is connected.
You may need to turn everything off and power up the equipment again in the proper order. Refer to your computer’s documentation to determine the correct order.
Make sure your laptop’s external video port is turned on.
Make sure your computer’s video board is installed and configured correctly.
If you're using Windows 3.x:
In the Windows Program Manager, double-click the Windows Setup icon in the Main program group.
Verify that the Display setting is 1024x768 or less.
If you're using Windows 95:
Open "My Computer" icon, the Control Panel folder and then the Display icon
Click the Settings tab.
Verify that the Desktop area is set to 1024x768 or less.
Also check the following:
Does your computer have a compatible video board? The projector isn’t CGA or EGA compatible.
Is your computer’s video port activated? This is especially true for laptop computers.
Image is too wide or narrow for screen
You might need to manually adjust the tracking to reduce or enlarge the projected image.
Adjust the resolution of your video card if it’s greater than 1024x768 pixels.
Image is out of focus
Turn the projector lens to focus the image.
Make sure the projection screen is at least 5 feet (1.5 m) from the projector.
Check the projection lens to see if it needs cleaning.
Image and menus are reversed left to right
Rear projection mode is probably turned on. Turn Rear Projection off in the Controls menu. The image should immediately return to forward projection.
The projector displays vertical lines, "bleeding" or spots
Adjust the brightness.
Check the projection lens to see if it needs cleaning.
No sound
Adjust volume.
Verify audio/input connections.
Adjust audio source.
Image is "noisy" or streaked
Try these steps in this order.
Deactivate the screen saver on your computer.
Turn Auto Image off and then back on again.
Adjust the synchronization and tracking manually to find an optimal setting.
The problem could be with your computer’s video card. If possible, connect a different computer.
Projected colors don’t match the computer or video player’s colors
Adjust the brightness, tint and/ or contrast from the Display menu. Just as there are differences in the displays of different monitors, there are differences between the computer image and the projected image.
Lamp seems to be getting dimmer
The lamp begins to lose brightness when it has been in use for a long time. Replace the lamp.
Lamp shuts off
A minor power surge may cause the lamp to shut off. Turn the projector off, wait for at least a minute, then turn it back on.
Before calling your dealer for assistance, please have the following information available:
The projector’s serial number (located on the bottom label)
The resolution of your computer.